How to Return Items to Amazon Without Original Packaging

Learn how to return items to Amazon without original packaging using straightforward steps for hassle-free returns.

Published

Video transcript

Yes, you can return an item to Amazon without the original packaging. Simply log in to your Amazon account, go to the 'Returns & Orders' section, and follow the return instructions for the item. Amazon will provide a prepaid shipping label for your return.

Questions and answers

  1. What should I do if I lost the original packaging for my Amazon return?

    You can still process the return through your Amazon account without the original packaging by following the return instructions provided.

  2. Can I return items to Amazon at a physical store?

    Yes, you can return some items to Amazon physical locations like Kohl's or Amazon Hub lockers, depending on eligibility.

  3. How long do I have to return an item to Amazon?

    Generally, you have 30 days from the delivery date to return most items to Amazon.

  4. Will I get a refund if I return without packaging?

    Yes, as long as the item is eligible for return and is in a resalable condition, you will receive a refund.