How to Cancel an Amazon Order That Is Preparing to Ship

Learn how to cancel an Amazon order in the preparing to ship stage and what to do if cancellation isn’t possible.

0 views

To cancel an Amazon order that is preparing to ship, go to 'Your Orders' on your Amazon account. Locate the order you want to cancel and select 'Cancel Items'. If the option is unavailable, the order may have progressed too far in the shipping process to cancel, and you'll need to wait for delivery to return it.

FAQs & Answers

  1. Can I cancel an Amazon order after it has started shipping? No, once the order is shipping, you cannot cancel it. You will need to wait for delivery and then process a return.
  2. How do I know if my Amazon order is still eligible for cancellation? If the 'Cancel Items' option is available in 'Your Orders', your order can be canceled. If not, it has likely moved further in the shipping process.
  3. What should I do if I cannot cancel my Amazon order before shipping? If cancellation isn't possible, wait for the order to arrive and use Amazon's return process to send the item back.