How Do Banks Track Card Transactions Online?

Learn how banks can trace online card transactions and what to do if you suspect fraud.

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Banks cannot directly identify the specific individual who used your card online, but they can trace the transaction to the merchant and IP address used. If fraud is suspected, banks may work with law enforcement to investigate further. Always report unauthorized transactions to your bank immediately.

FAQs & Answers

  1. Can banks identify who made an online purchase? No, banks cannot identify the individual user but can trace transactions to merchants and IP addresses.
  2. What should I do if I notice unauthorized transactions? Report any unauthorized transactions to your bank immediately for them to investigate and take action.
  3. How do banks investigate fraudulent transactions? Banks may cooperate with law enforcement and analyze transaction data to determine the source of fraud.
  4. What information do banks keep when you use your card online? Banks keep records of transactions, including the merchant name and payment amount, but not personal user details.

Watch More

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