Can I Withdraw Money if My Online Banking Is Locked?

Learn how to access your funds when your online banking is locked, including ATM withdrawals and visiting a bank branch.

Published

Video transcript

Yes, you can still withdraw money by visiting your bank’s branch or using an ATM with your debit card. Additionally, contacting your bank's customer service can help unlock your online banking access.

Questions and answers

  1. Can I use an ATM if my online banking is locked?

    Yes, you can withdraw money from an ATM using your debit card even if your online banking access is locked.

  2. How do I unlock my online banking account?

    You can contact your bank’s customer service to verify your identity and unlock your online banking access.

  3. Can I withdraw money by visiting a bank branch if online banking is locked?

    Yes, visiting your bank’s branch allows you to withdraw money directly, regardless of your online banking status.