Can You Send Money via Zelle to Someone Without a Zelle Account?

Learn how to send money through Zelle to recipients without a Zelle account and the enrollment requirements to claim funds.

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To send money through Zelle to someone who does not have Zelle, you’ll need their email address or U.S. mobile phone number. Zelle will then send them a notification guiding them on how to receive the money. However, they must enroll a U.S.-based bank account with Zelle to claim the funds. If the recipient does not enroll within 14 days, the transfer request will be canceled.

FAQs & Answers

  1. Can I send money on Zelle to someone who doesn’t have the app? Yes, you can send money to someone without a Zelle account using their email or U.S. phone number, but they must enroll within 14 days to claim the funds.
  2. What happens if the recipient does not enroll in Zelle after I send money? If the recipient doesn't enroll a U.S.-based bank account with Zelle within 14 days, the transfer will be canceled and the money will be returned to you.
  3. Do both sender and recipient need U.S.-based bank accounts to use Zelle? Yes, both the sender and recipient must have U.S.-based bank accounts enrolled with Zelle to send and receive money.