How to Pause Your DStv Subscription: Step-by-Step Guide

Learn how to easily pause your DStv subscription with our quick guide. Manage your account conveniently online!

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Yes, you can pause your DStv subscription. Visit the DStv website or mobile app and log into your account. Find the 'Manage Subscription' section, then select 'Suspend Service'. Note that the suspension must last a minimum of seven days and a maximum of up to the end of your current billing cycle. This feature ensures that you are not billed during the suspension period. Contact DStv customer service for further assistance or if you encounter any issues during the process.

FAQs & Answers

  1. How long can I pause my DStv subscription? You can pause your DStv subscription for a minimum of seven days and a maximum up to the end of your current billing cycle.
  2. Will I be billed during the suspension period? No, you will not be billed during the suspension period of your DStv subscription.
  3. How do I resume my DStv subscription after pausing it? To resume your DStv subscription, log into your account on the DStv website or mobile app and navigate to the 'Manage Subscription' section to select 'Resume Service'.
  4. What if I encounter issues while pausing my DStv subscription? If you encounter any issues while pausing your DStv subscription, please contact DStv customer service for assistance.

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