How to Get a Refund from FedEx for Late Deliveries

Learn how to request a refund from FedEx if your shipment is delayed. Get your money back easily with our step-by-step guide.

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Yes, you can get money back if FedEx is late. FedEx offers a Money-Back Guarantee for certain services if they miss the delivery commitment. To request a refund, contact FedEx customer service with your tracking number and shipment details. The claim usually must be filed within 15 days of the scheduled delivery date. Note that restrictions apply, and the guarantee might not cover delays due to unforeseen circumstances or certain shipment types.

FAQs & Answers

  1. What is the FedEx Money-Back Guarantee? The FedEx Money-Back Guarantee ensures that you can get a refund if they miss their delivery commitment.
  2. How do I request a refund from FedEx? To request a refund, contact FedEx customer service with your tracking number and shipment details within 15 days of the missed delivery date.
  3. Are there any restrictions on FedEx refunds? Yes, certain restrictions apply, including exclusions for unforeseen circumstances and specific shipment types.
  4. How long do I have to file a claim for a FedEx refund? You typically have 15 days from the scheduled delivery date to file a claim for a FedEx refund.