How to Cancel a Pre-Order at GameStop: Step-by-Step Guide

Learn how to cancel a GameStop pre-order online or in-store and get your refund easily. Follow the latest GameStop cancellation policies.

Published

Video transcript

Yes, you can cancel a pre-order at GameStop. If you pre-ordered online, log into your account and cancel from your order history. For in-store pre-orders, visit the store with your receipt to request a cancellation. Refunds typically go back to the original payment method. However, always check GameStop’s latest cancellation policy for specific details.

Questions and answers

  1. Can I cancel a GameStop pre-order after the release date?

    Generally, pre-orders cannot be canceled after the game's release date. It's best to cancel before the release to ensure eligibility for refund.

  2. How do I get a refund for a canceled GameStop pre-order?

    Refunds for canceled pre-orders at GameStop typically go back to your original payment method. Processing times may vary.

  3. Is it possible to cancel a GameStop pre-order made in-store?

    Yes, to cancel an in-store pre-order, visit the store with your receipt and request a cancellation based on their current policy.