What is the function of an ACD system in a call center?

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  1. #large
  2. #disperse
  3. #handles
  4. #industry
  5. #specific
  6. #primary
  7. #skills
  8. #purpose
  9. #distribution
  10. #distributor
  11. #systems
  12. #inbound
  13. #contact
  14. #telephony
  15. #center
  16. #office
  17. #agents
  18. #employees
  19. #commonly
  20. #found
  21. #volume
  22. #automatic
  23. #calls
  24. #incoming