How SLA is calculated?

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  1. #provider
  2. #expressed
  3. #equates
  4. #level
  5. #minutes
  6. #metric
  7. #example
  8. #seconds
  9. #measure
  10. #uptime
  11. #important
  12. #quality
  13. #downtime
  14. #online
  15. #available
  16. #generally
  17. #operational
  18. #guaranteed
  19. #hosting
  20. #amount
  21. #service