What is included in Salesforce Service Cloud?

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5. Is pardot part of Salesforce?
6. Who bought pardot?
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Tags

1. #platform
2. #complete
3. #customer
4. #media
5. #routing
6. #console
7. #service
8. #offers
9. #provides
10. #include
11. #capabilities
12. #channel
13. #features
14. #management
15. #social
16. #beyond
17. #cloud
18. #functionalities
19. #salesforce
20. #account
21. #contact