How are knowledge articles used?

Related questions

1. What are characteristics of a base?
2. What is the process of knowledge management?
3. What is the difference between database and knowledge base?
4. What are 3 properties of bases?
5. What is the purpose of knowledge transfer?
6. How can knowledge help you?
7. What are the different methods of acquiring knowledge?
8. What is internal knowledge base?
9. What is a Knowledge Base article?
10. What are bases examples?

Tags

1. #articles
2. #knowledge
3. #given
4. #salesforce
5. #create
6. #choices
7. #customer
8. #resolve
9. #there
10. #cases
11. #agents
12. #service
13. #display
14. #allows