What is the 7 step improvement process in ITIL?

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Tags

1. #continual
2. #define
3. #improvements
4. #gather
5. #analyze
6. #manage
7. #required
8. #process
9. #period
10. #improvement
11. #identify
12. #which
13. #implement
14. #steps
15. #purpose
16. #service
17. #present