What exactly does an ombudsman do?

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  1. #maladministration
  2. #against
  3. #organisation
  4. #unfairly
  5. #suffer
  6. #complained
  7. #ombudsmen
  8. #service
  9. #sometimes
  10. #investigate
  11. #handled
  12. #called
  13. #complaints
  14. #impartial
  15. #someone
  16. #independent
  17. #making
  18. #badly
  19. #something
  20. #provide
  21. #haven
  22. #solved
  23. #result