What is Erlang in call center?

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Tags

1. #predict
2. #providing
3. #times
4. #scheduling
5. #number
6. #calculate
7. #center
8. #bases
9. #serve
10. #modeling
11. #waiting
12. #erlang
13. #three
14. #takes
15. #amount
16. #traffic
17. #callers
18. #average
19. #formula
20. #delays
21. #factors
22. #caller
23. #service